1 – Legal Disclosure / Site notice
2 – Disclaimer
3 – Terms of business

Terms and Conditions of business

General terms and conditions with customer information
Table of contents

1 – Coverage area

2 – Contractual object and general information

3 – Conclusion of contract

4 – contract duration

5 – Remuneration and payment arrangements

6 – Right of withdrawal for consumers

7 – Duration of a consulting unit and remuneration and place of consulting

8 – General information on consulting and coaching

9 – Scope of services and unused services / cancellation of coaching packages and cancellation fees

10 – Cancellation of appointments by Cornelia Helga Schulze

11 – Confidentiality

12 – Exclusion from medical treatment

13 – Copyright on the coaching documents and samples

14 – Secrecy of access data

15 – Own provision of suitable IT infrastructure and software

16 – Liability for (coaching) contents

17 – Limitation of liability

18 – General conditions of participation in consultations, (online) courses and coaching

19 – Applicable law and consumer protection rules

20 – Final provisions

Preamble

1. My work is no substitute for medical therapies, curative treatments, medical and psychological psychology or psychotherapy.
2. The individual coaching, seminars and workshops offered are educational and orientation aids for personal development and do not replace therapeutic or medical treatments and therapies.
3. Participation in the offers and events is voluntary and at your own responsibility.
4. My services are performed exclusively on fully clothed clients. No sexual acts are performed. The participant commits himself/herself not to perform or demand any sexual acts. Corresponding requests are to be omitted.
5. By confirming an appointment, the participant agrees to these general terms and conditions and the currently valid provisions of data protection.
6. The language available for the conclusion of the contract is exclusively German. Translations into other languages are for your information only. The German text shall take precedence in the event of any differences in language usage.
   The German wording can be found below the English version.

1 – Scope of application

1.1 These General Terms and Conditions (hereinafter referred to as “GTC”) of Cornelia Helga Schulze (hereinafter referred to as “Coach”), apply to all contracts for the provision of services which a consumer or entrepreneur (hereinafter referred to as “Client”) concludes with the Provider with regard to the services presented by the Provider on his website. Herewith the inclusion of the client’s own terms and conditions is contradicted, unless otherwise agreed.

1.2 A consumer in the sense of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to his commercial or independent professional activity. Entrepreneur in the sense of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

2 – Subject matter of the contract and general information

2.1 The subject of the contract is the provision of individual advice and coaching.

These can be found on my website
https://www.corneliahelgaschulze.com,
especially under https://www.corneliahelgaschulze.com/obstacle-detection/
and https://www.corneliahelgaschulze.com/energetic-super-clearing/ as well as in the podia-shop
https://corneliahelgaschulze.podia.com/.

There you can currently find the following offers:

• Mini-Reading
• in-depth analysis
• Full-Freedom Value Pack
• Root Chakra – Enhancement
• Mini-Clearing
• Body & Soul Super Clearing
• Audio tracks

2.2 My offers on the Internet are not binding and do not represent a legally binding offer to conclude a contract.

2.3 You can submit a binding purchase offer (booking) by e-mail or via the online booking system.

3 – Conclusion of contract

3.1 The Client may send a non-binding request for an offer to the Provider by telephone, fax, e-mail, letter or via the online contact form available on the Provider’s website. The same applies to the shop at podia. Upon the client’s request, the provider sends the client a binding offer for the provision of the service previously selected by the client by e-mail, fax or letter.

3.2 The language available for the conclusion of the contract is exclusively German. Translations into other languages are for your information only. The German text shall take precedence in the event of any differences in language usage.

3.3 The client will receive a confirmation from Cornelia Helga Schulze after receipt of his participation declaration. At this moment the contract is concluded.

3.4 The following applies to bookings made orally, by telephone, in writing, by e-mail, contact form, SMS, WhatsApp or a messenger service:

a) All offers on the Internet are non-binding and do not constitute a legally binding offer to conclude a contract.

b) Offer: The Client can accept this offer by submitting a declaration of acceptance to the Provider by fax, e-mail or letter or by paying the remuneration offered by the Provider within 7 (seven) days of receipt of the offer, whereby the day of receipt of the offer is not included in the calculation of the period. With the booking/order you offer Cornelia Helga Schulze the conclusion of a binding consultancy contract. You also declare that you have read and accepted these terms and conditions.

c) Acceptance: The contract between us comes into effect upon receipt of our confirmation by you, either in text form by e-mail or, if you wish, by telephone or post.

For acceptance by payment, the date of receipt of payment by the provider is decisive. If the last day of the period for acceptance of the offer falls on a Saturday, Sunday, or a general holiday recognized by the state at the seat of the client, the next working day shall take the place of such day. If the Client does not accept the Offer of the Provider within the aforementioned period, the Provider shall no longer be bound by his offer. The provider will again specifically point this out to the client in his offer.

3.5 I will suggest a date for the meeting on the website using an appointment tool or the moment you contact me by e-mail.

a) You will make an oral or written statement as to whether you wish to accept a proposed date for a meeting. By doing so, you submit a binding offer to me and offer to conclude the service contract. Depending on when the appointment is to take place, you automatically waive the right of revocation to which you are entitled, so that I can begin directly with the execution of the appointment.

b) After the binding registration/booking you will receive the confirmation of your registration via acuity, podia or by e-mail (depending on how you contact us). At this moment the contract is concluded.

c) As a payment option for the session, payment via PayPal is available as a one-time payment via podia, unless otherwise agreed.

4 – Duration of contract

4.1 The contract begins and ends on the specifically and individually agreed date.

4.2 Duration and termination of contract in the case of continuing obligations

a) Information on the duration and termination of the contract, in particular on the termination modalities for services rendered within the scope of continuing obligations, will be provided to the client within the scope of the respective service description in the personal offer of the provider.

b) The right to extraordinary termination for good cause remains unaffected. Good cause shall be deemed to exist if, taking into account all circumstances of the individual case and weighing the interests of both parties, the terminating party cannot reasonably be expected to continue the contractual relationship until the agreed termination or until the expiry of a notice period.

c) Terminations must be made in writing or in text form (e.g. by e-mail).

5 – Remuneration and payment arrangements

5.1 The fee for the respective service is based on the current fee table of Cornelia Helga Schulze at the time of the conclusion of the contract and will be announced to you in advance.

5.2 Unless otherwise stated in the service description of the provider, the prices stated are total prices. Value added tax is not shown, since the provider is a small business within the meaning of § 19 paragraph 1 UStG.

5.3 The payment option(s) and payment modalities are communicated to the client on the website of the provider or in the personal offer.

A) Consulting, In-deep Analysis, Coaching Plan C:

A1) On-site appointments in cash at the time of the appointment

A2) Online appointments via podia by PayPal or by bank transfer to the account of Cornelia Helga Schulze, (unless otherwise agreed)

• Fee up to 100 Euro: immediately upon registration
• Fee from 100 Euro: 50% immediately upon registration and 50% at the beginning of the course (Money receipt on the bank account until 2 days before the appointment)

B) Instalments Coaching Plan C:

Depending on the content of the contract, payment in instalments is possible. Cornelia Helga Schulze charges an instalment fee of 10%. Instalments are charged via podia with stripe.

B1 In the case of telephone or other remote consultations etc., payment is generally made in advance, unless otherwise agreed.

B2 All payments are due without any deductions when the invoice is issued. 30 days after the due dates have been exceeded, the organizer is entitled to default interest at a rate of 2% – above the reference rate of the European Central Bank in accordance with the Discount Rate Transition Act – without further reminder. The right to assert additional default costs remains unaffected.

B3 In the event of omitted payments, my claim shall be assigned to a collection agency at the latest after the second unsuccessful reminder. The commission of approx. 50 % of the reminded amount, which is usually charged to me by this collection agency, is additionally borne by the participant as a creditor and is added in the third reminder.

6 – Right of withdrawal for consumers

6.1 As a consumer, you have a right of revocation in accordance with the instructions in the appendix.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

6.2 The cancellation period begins with the conclusion of the contract. The contract is concluded at the moment you receive the confirmation of the booking of the appointment or coaching package from us.

You can revoke your booking within 14 days free of charge, whereby the dispatch of the corresponding form is sufficient to meet the deadline.

6.3 Depending on when the mutually agreed appointment is to take place, you automatically waive the right of revocation to which you are entitled so that the execution of the appointment may begin directly. (i.e. if the appointment takes place before the expiry of 14 days, you waive your right of revocation).

6.4 In the case of digital products there are the following special features regarding the right of withdrawal:

a) If a digital product (e.g. an audio file etc.) or e.g. a course is purchased online and you are provided directly with the entire content, you waive your right of objection.

b) We refer to this directly BEFORE conclusion of the order.

6.5 In the event of payment via PayPal or Stripe, no refund of the transaction fees charged by these financial service providers will be made when the advance payment is used.

CUSTOMERS RIGHTS OF WITHDRAWAL: COACHING

YOU CAN CANCEL YOUR CONTRACT DECLARATION/BOOKING WITHIN 2 WEEKS WITHOUT GIVING REASONS IN WRITING, BY FAX, E-MAIL OR BY POST, UNLESS THE COACHING HAS ALREADY STARTED AND YOU ARE ALREADY PARTICIPATING.

IN ORDER TO EXERCISE YOUR RIGHT OF WITHDRAWAL, YOU MUST INFORM ME (CORNELIA HELGA SCHULZE, BUNDESALLEE 53, D 10715 BERLIN, E-MAIL: KONTAKT[ÄTT]CORNELIAHELGA.DE) BY MEANS OF A CLEAR STATEMENT (E.G. A LETTER OR E-MAIL SENT BY POST) OF YOUR DECISION TO WITHDRAW FROM THIS CONTRACT. YOU CAN USE THE ATTACHED SAMPLE REVOCATION FORM FOR THIS PURPOSE, BUT THIS IS NOT MANDATORY.

IN ORDER TO COMPLY WITH THE REVOCATION PERIOD, IT IS SUFFICIENT TO SEND THE NOTIFICATION OF THE EXERCISE OF THE RIGHT OF REVOCATION BEFORE THE END OF THE REVOCATION PERIOD.

Consequences of withdrawal

IN THE EVENT OF AN EFFECTIVE REVOCATION, THE SERVICES RECEIVED BY BOTH PARTIES SHALL BE RETURNED AND ANY BENEFITS DERIVED SHALL BE SURRENDERED. IF YOU ARE UNABLE TO RETURN THE RECEIVED SERVICES IN WHOLE OR IN PART OR ONLY IN A DETERIORATED CONDITION, YOU MAY HAVE TO PAY COMPENSATION FOR LOST VALUE. THIS CAN LEAD TO THE FACT THAT YOU MUST FULFILL THE CONTRACTUAL PAYMENT OBLIGATIONS FOR THE PERIOD UP TO THE REVOCATION NEVERTHELESS. OBLIGATIONS TO REFUND PAYMENTS MUST BE FULFILLED WITHIN 30 DAYS. THE PERIOD BEGINS FOR YOU WITH THE DISPATCH OF YOUR REVOCATION DECLARATION, FOR US WITH ITS RECEIPT.

THE PRICES AT THE TIME OF THE BOOKING/ORDER ALWAYS APPLY.

Special instructions

YOUR RIGHT OF REVOCATION EXPIRES PREMATURELY IF THE CONTRACT IS COMPLETELY FULFILLED BY BOTH PARTIES AT YOUR EXPRESS REQUEST BEFORE YOU HAVE EXERCISED YOUR RIGHT OF REVOCATION.

END OF THE CANCELLATION POLICY

7 – Duration of a consulting unit and place of consulting

7.1 A consultation unit is usually up to 120 minutes.

7.2 As a rule, the consultation takes place 1:1.

7.3 Unless otherwise agreed between the parties, the coaching sessions take place online via zoom meeting.

8 – General information on consulting and coaching

8.1 Consulting/coaching is based on cooperation and mutual trust. A counselling/coaching is a free, active and self-responsible process in which a certain success cannot be promised and is not owed.

8.2 You are fully responsible for your physical and mental health both during the session and in the period between sessions. All measures that you may take as a result of the consultation are your own responsibility.

9 – Scope of services and unused services / cancellation of coaching packages and cancellation fees

9.1 As soon as you have received the confirmation email from us, your participation is binding.

9.2 The scope of services depends on the respective contract between Cornelia Helga Schulze and you.

9.3 If individual services are not used by a participant, Cornelia Helga Schulze reserves the right to charge the entire fee. Alternatively, the missed coaching unit can be made up for at the current consulting fee.

9.4 Should an appointment be cancelled, e.g. due to my illness, it will be made up immediately. If this is not possible, the fee for the open dates will be refunded.

9.5 In the event of force majeure, Cornelia Helga Schulze will not charge for the agreed service, but not in case of illness.

9.6 After expiry of the 14-day cancellation period, you may withdraw from the contract at any time. The declaration of withdrawal can only be made in text form by post to Cornelia Helga Schulze, Bundesallee 53, D 10715 Berlin or by e-mail to kontakt[at]corneliahelga[dot]de.

9.7 The cancellation of a coaching or consulting appointment must be made 2 working days before the agreed appointment. Appointments that are cancelled after this period will be charged in full.

10 – Cancellation of appointments by Cornelia Helga Schulze

10.1 I am entitled to cancel an appointment completely, even at short notice.

10.2 In the 1st case I will refund your deposit or prepayment without however any bank or payment service fees that have been charged to me. I will not cover any further costs that you may have incurred.

10.3 If you act contrary to the contract by violating these terms and conditions or the house rules, I have the right to terminate the appointment early.

11 – Confidentiality

I undertake to maintain secrecy about all confidential information from you during the duration of the consultation and coaching and also after the end of the consultation/coaching.

12- Exclusion from medical treatment

12.1 As a consultant, I do not make diagnoses and am not allowed to give medical advice and information.

12.2 The counselling or coaching is not psychotherapy or curative treatment and is not intended to replace it. The counselling assumes your normal mental and physical resilience. In case of complaints with disease value you are requested to seek medical treatment.

13 – Copyright of the training documents and samples

13.1 The files and documents may only be accessed (downloaded) and printed out by you as a coaching participant and only for your own further training. Downloading and printing of files is only permitted within this framework. In this respect you as a participant may also have the printout made with the technical support of third parties (e.g. a copy shop).

All other rights of use to the files and documents are reserved. Therefore, in particular the making of copies of files or printouts for third parties, the passing on or forwarding of files to third parties or other use for other than own study purposes, whether for payment or free of charge, even after completion of the course, requires the express prior written consent of Cornelia Helga Schulze.

13.2 The trademarks and logos listed on the documents are protected under the Copyright Act. As a coaching participant, you are obliged to use the documents and files accessible to you only within the scope expressly permitted here or as permitted by mandatory legal regulations, even without the consent of Cornelia Helga Schulze, and not to promote unauthorized use by third parties. This also applies after termination of participation.

13.3 Forms of use which are permitted on the basis of mandatory legal provisions shall naturally remain excluded from this reservation of consent.

14 – Secrecy of access data

Each participant is obliged to keep his special access data (e.g. user name and password for zoom meetings) for individual use of the online offers secret and not to pass them on to third parties.

15 – Own provision of suitable IT infrastructure and software

As a participant, you are responsible for providing and guaranteeing Internet access (hardware, telecommunications connections, etc.) and the other technical equipment and software (in particular web browsers and PDF programs such as Acrobat Reader®) necessary for the use of Cornelia Helga Schulze’s online offers, at your own expense and risk.

16 – Liability for (coaching) contents

16.1 During coachings and consultations I give advice. The implementation of these recommendations is the sole responsibility of the client.

16.2 The documents included in the course are usually samples that you will have to adapt to your own needs. No liability is assumed for the completeness and topicality of these samples.

17- Limitation of liability

17.1 I am liable for intent and gross negligence. Furthermore, I am liable for the negligent breach of obligations whose fulfilment is essential for the proper execution of the contract, whose breach endangers the achievement of the purpose of the contract and on whose compliance you may regularly rely. In the latter case, however, I shall only be liable for foreseeable damage typical for the contract. I shall not be liable for the slightly negligent breach of duties other than those mentioned in the preceding sentences.

The above exclusions of liability shall not apply in the event of injury to life, body or health. Liability under the Product Liability Act remains unaffected.

17.2 Given the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. In this respect I am not liable for the constant and uninterrupted availability of the online offer.

18 – General conditions of participation in consultations, (online) courses and coaching

18.1 The Coach is authorized to give instructions to the coachees for the duration and within the framework of the event

18.2 By accepting these GTC, each participant is made aware of the following:

18.3 Participation is at your own risk.

18.4 Cornelia Helga Schulze assumes no liability for valuables brought along.  You are in breach of contract if, despite a warning, you persistently disrupt the meeting, or if you behave in a manner that is significantly contrary to public decency, so that a smooth running of the meeting cannot be guaranteed. In this case Cornelia Helga Schulze reserves the right to exclude you from the session. Cornelia Helga Schulze reserves the right to charge the participation fee. You are at liberty to provide evidence of a lower effort.

18.5 By confirming your appointment, you confirm a release from liability with regard to personal injury and property damage resulting from participation in coaching or in a consulting/first analysis.

18.6. You agree not to be under the influence of alcohol or any other narcotic substances that may impair your reactivity and physical well-being. In case of violation of this, Cornelia Helga Schulze is entitled to exclude you from the session.

18.7 Prior to the session, the Coach/Advisor must be informed of any health problems and any acute illness (e.g. positive corona virus test at face-to-face sessions on site) so that YOU can be protected from harm in the best possible way.

18.8 In case of recognizable health problems, Cornelia Helga Schulze is entitled to exclude you from the event. Cornelia Helga Schulze reserves the right to invoice the participation fee proportionately. You are at liberty to provide evidence of lower expenses.

18.9 Coachings and seminars are never without residual risk. You are only insured against an accident and rescue within the scope of your own accident insurance.

18.10 A consultation/coaching is not a curative treatment and is not a substitute for a medical or therapeutic treatment. By confirming your registration, you declare that you do not suffer from any mental illness, that you are physically resilient and that you participate on your own responsibility. You are obliged to discuss your participation with the attending physician or therapist if necessary.

19- Applicable law and consumer protection rules

19.1 The law of the Federal Republic of Germany shall apply, excluding private international law and the UN Convention on Contracts for the International Sale of Goods (CISG) applicable to German law, if

a) you have your habitual residence in the Federal Republic of Germany or

b) your habitual residence is in a State which is not a member of the European Union.

In the event that you are a consumer within the meaning of § 13 BGB (German Civil Code) and you have/have your usual place of residence in a member state of the European Union, the applicability of German law also applies, whereby mandatory provisions of the state in which you have your usual place of residence remain unaffected.

19.2 The version of these GTCs valid at the time of booking / order shall apply.

19.3 The prices at the time of booking a consultation or ordering a digital product shall apply.

19.4 If certain discount or promotional offers are advertised, these are limited in time or quantity. There is no right to this.

20 – Final provisions

20.1 The terms and conditions set out herein are complete and exhaustive. Amendments and supplements to these Terms and Conditions should be made in writing to avoid any ambiguity or dispute between the parties regarding the agreed content of the contract – e-mail is sufficient.

20.2 Insofar as you had your domicile or usual place of residence in Germany at the time of conclusion of the contract and either moved out of Germany at the time of the filing of the action by us or your domicile or usual place of residence is unknown at that time, the place of jurisdiction for all disputes shall be the registered office of my company in Berlin.

20.3 The EU Commission provides a platform for online dispute resolution on the Internet under the following link: https://ec.europa.eu/consumers/odr

This platform serves as a contact point for out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

20.4 The provider is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

20.5 We reserve the right to adapt the GTC so that they always comply with current legal requirements or to implement changes to our services in the GTC, e.g. when introducing new services. For your renewed visit to this website or other contact with us, the current version applies in each case.

20.6 Should individual provisions of this contract be ineffective, this shall not affect the rest of the contract. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective which the contracting parties had pursued with the invalid or unenforceable provision. The above provisions shall apply accordingly in the event that the contract proves to be incomplete.